Close Menu

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Beyond Automation: The March Towards Autonomous Process Orchestration

    July 8, 2025

    Could the Future of AI be Event Driven?

    July 3, 2025

    The Future of Work is Now: Are We Ready for Digital Employee Experience (DEX)?

    July 3, 2025
    LinkedIn
    AixOutlook Wednesday, July 9
    LinkedIn
    Get In Touch
    • About Us
    • AI Perspectives
    • Domains
      • Conversational AI
      • Generative AI (GenAI) & AI Services
      • Data Science & Machine Learning (DSML)
      • AI in Industry Verticals
      • AI in Business Process Management (BPM)
      • Data & Analytics Services (DMAS)
    AixOutlook
    Home » A Next-to-Normal Customer Experience through Webhelp
    News

    A Next-to-Normal Customer Experience through Webhelp

    Aix OutlookBy Aix OutlookMarch 17, 2022
    Customer Experience (CX), Customer Service, Customer Engagement, Customer Experience Management (CEM), Customer Relationship Management (CRM), Customer Communication Management (CCM), Customer Data Platform (CDP), Customer Journey Mapping (CJM), Customer Journey, Loyalty Technology, Personalization Engines, Voice of Customer Platforms, Digital Transformation, Customer Experience News, CX News
    LinkedIn Email

    An international leader in customer experience (CX) and business solutions, Webhelp, has unveiled Webhelp Anywhere, a proprietary methodology for designing business operations using a secure and scalable hybrid-cloud platform.

    Matthieu Bouin, Group Managing Director at Webhelp, commented, “It is positive to see in our research 98% of brands plan to transform customer experience within the next two years. Traditional approaches to this transformation are no longer appropriate, and organizations need to consider how they think differently to support their customers. Through Webhelp Anywhere we can help brands navigate these challenges using a holistic tech-enabled approach that is built to last.”

    Webhelp Anywhere is built to meet business needs and help clients optimize experience and costs. The service provides optimal flexibility, scalability, and consistent delivery regardless of where teams and operations are located, and how they want to work.

    Combined with a flexible and scalable infrastructure, it combines the best shoring with new hybrid and remote delivery methods. This allows brands to adapt to a variety of challenges, from pandemics to rapid growth.

    In the wake of the pandemic, models of work, customer engagement, and CX delivery are changing, with 91% of CX management expecting remote working to become a permanent part of their customer-facing operations. As we are moving towards a more unified approach to customer experience, Webhelp Anywhere is supporting this change.

     

    Avatar
    Aix Outlook

    Related Posts

    Bain & Company Partners with OpenAI to Offer Services that Enable Enterprise Clients to Identify and Leverage the Full Potential and Value of AI

    February 23, 2023

    VERSES collaborates with SVT Robotics to broaden the AI application in industrial settings

    February 21, 2023

    OxAI Brings in AI Automation Capabilities to Next-gen Blockchain Tokenomics

    February 16, 2023

    Comments are closed.

    Demo
    Top Posts

    Beyond Automation: The March Towards Autonomous Process Orchestration

    July 8, 2025

    PromoMii Releases AI-powered Video Search and Creation Tool

    June 14, 2021

    Moody’s Analytics with Citi to Provide Data and Cash Flow Analytics

    June 14, 2021

    Element451 and Lingk Partners to Empower Administrative and IT Staff

    June 14, 2021
    Don't Miss

    Beyond Automation: The March Towards Autonomous Process Orchestration

    July 8, 20255 Mins Read

    Automation has come a long way since the early RPA bots quietly started replacing repetitive…

    Could the Future of AI be Event Driven?

    July 3, 2025

    The Future of Work is Now: Are We Ready for Digital Employee Experience (DEX)?

    July 3, 2025

    The Future of Analytics: Trends Reshaping Business Intelligence

    July 2, 2025
    Stay In Touch
    • LinkedIn

    Subscribe to Updates

    Get the latest creative news from SmartMag about art & design.

    Demo
    About Us
    About Us

    AI Unfiltered. Beyond Buzzwords. Independent

    LinkedIn
    Quick Links
    • About Us
    • AI Perspectives
    • Domains
      • Conversational AI
      • Generative AI (GenAI) & AI Services
      • Data Science & Machine Learning (DSML)
      • AI in Industry Verticals
      • AI in Business Process Management (BPM)
      • Data & Analytics Services (DMAS)
    Most Popular

    Beyond Automation: The March Towards Autonomous Process Orchestration

    July 8, 2025

    PromoMii Releases AI-powered Video Search and Creation Tool

    June 14, 2021

    Moody’s Analytics with Citi to Provide Data and Cash Flow Analytics

    June 14, 2021
    • Home
    • About Us
    © 2025 Designed by TechBuzz.Media | All Right Reserved.

    Type above and press Enter to search. Press Esc to cancel.