In partnership with Medtelligent, Inc., Botco.ai, a leading HIPAA-compliant conversational marketing platform, announced the implementation of their ALIS software for assisted living, memory care, and independent living communities. Medtelligent’s ALIS software, integrated with Botco.ai’s conversational automation platform, serves as an integrated health records system for assisted living communities. With the joint solution, seniors and their families will have access to private, easy-to-use chat conversations about assisted living communities. Once they move into the community, they will be able to use insights from those conversations in their eHR profile, for better, more personalized care.
Trisha Cole, COO, and General Counsel at Medtelligent said, “Botco.ai creates a safe space where new prospects and potential residents of assisted living communities can come and ask any questions they might have without any fear of judgment and with complete privacy. And then, by bringing those conversations into our CRM and eHR platform, we enable the staff to gain access to relevant information so they can follow up and make sure they’re addressing whatever fears or concerns the resident might have initially had. It allows us to integrate those early conversations into each community’s workflows, from marketing and sales all the way through to resident onboarding and care.”
Conversational automation from Botco.ai enables healthcare providers to answer prospects’ questions quickly and accurately via simple, conversational interfaces that comply with all HIPAA rules. Additionally, Medtelligent’s ALIS offers software specifically designed for assisted living and memory care communities, including marketing and lead tracking, electronic health records, staff management, clinical management, and enterprise dashboards. ALIS’s eHR system seamlessly integrates Botco.ai’s insights into resident care and treatment with its eHR platform.
Rebecca Clyde, CEO of Botco.ai., said, “Medtelligent shares our values of using technology to help make the assisted living community and the healthcare industry, in general, more human. We believe that AI, automation, and related technologies can help healthcare providers forge deeper, longer-lasting relationships with customers and patients. Through this new integration with ALIS, assisted living communities are able to provide their prospects with faster and easier answers to all of their top questions, along with a deeper level of empathy and understanding for those prospects once they become customers.”
