Klaviyo, a unified customer platform for email, SMS, etc, recently acquired Napkin.io, a Meerbusch-based IT
UserTesting, a leading video-based human insights platform, recently partnered with AKQA, a digital transformation agency.
Sutherland, a company that specializes in experience-driven digital transformation, recently announced the acquisition of Augment
Zendesk, a leading provider of customer experience solutions, recently released new Artificial Intelligent (AI) solutions,
ActionIQ, a leading provider of customer experience (CX) solutions, collaborated with Slalom, a global consulting
Uberall, a leading provider of hybrid customer experience solutions, unveiled a number of new improvements
Digital Air Strike, a leading social media, intelligent lead response, and targeted advertising technology company,
Startek, a global customer experience (CX) management solutions provider, recently expanded its product platform by
Gupshup, a leading conversational engagement platform, announced the acquisition of an AI-enabled customer experience management
Multimodal AI (artificial intelligence) and software service provider, Aimesoft unveiled a chatbot development library, Aimefluent
Leading digital marketing automation platform, emfluence has integrated with customer relationship management (CRM) solution RapidStart
The customer engagement platform, MoEngage, has entered into a partnership with Microsoft enabling businesses to
Global video communication platform, Pexip has launched its customer engagement application, Pexip Engage. Pexip acquired
Browsi LTD, the leading artificial intelligence (AI)-driven SaaS (Software-as-a-Service) firm, launched a new and improved
A global leader in caller ID, spam blocking software, research around call and SMS harassment,
Global messaging and communication platform as a service (CPaaS), Syniverse enhances customer experience and digital
