CREATIVE VIRTUAL is recognized by AIxOutlook, part of Sceptertech Digital as ‘The Innovation Leader – conversational intelligence domain – 2022’ under the ‘Best Practice Program’. This recognition program highlights industry leaders in various technology domains and recognizes their extraordinary performance.
With a sophisticated conversational AI platform, Creative Virtual provides seamless, customized digital assistance for customers, employees, and contact center agents. Creative Virtual helps businesses provide an intelligent and customized customer experience that reduces email, call volume, and cost-effectively boosts customer engagement and brand loyalty. Creative Virtual platform’s primary product offerings include V-Person and V-Portal which helps deliver seamless, accurate, and consistent omnichannel conversation at a large scale.
As part of the judging process, Sceptertech Digital evaluated various nominations and case studies from IT software vendors, end-users, and consultants to evaluate organizations’ leadership, solutions, technology, best practices, and the associated business impacts and values. The primary aim of this evaluation is to benchmark vendors’ performance against their competitors and identify industry leaders. Judged by a panel of editors and industry experts, ‘The Best Practice Program’ celebrates exceptional solutions, teams, and organizations.
The award recognized Creative Virtual as a clear winner in the conversational intelligence domain. Chris Ezekiel, Founder & CEO, Creative Virtual emphasized, “We are delighted to receive the Innovation Excellence Leadership Award by Sceptertech Digital under the Conversational Intelligence domain for 2022. With our extensive experience and unmatched expertise, we are trendsetters in the conversational intelligence market. Our commitment to delivering best-in-class innovative technology and expert consultation and guidance to our customers sets us apart from the competition and has taken us all the way to winning this award.”
“The Sceptertech Digital team is extremely professional, and it was a unique experience to be part of their elaborate evaluation process. We were impressed to see the dedication and detailing of the editors and evaluators during the entire evaluation and report generation process. We look forward to seeing Sceptertech Digital continue this path of perfection and wish them loads of success”, he further asserted.
You can download the report by clicking on the link below:
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