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Credit Union Underwriting Gets a Major Push From Zest AI

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Zest AI, a leading AI-driven underwriting software provider, announced a series of initiatives highlighting its dedication to the credit union industry. As a result of the registration, Zest received equity funding from the Curql Fund, the largest venture capital fund in the credit union industry. Zest also welcomed even more top credit unions to its family of customers.

According to, Zest AI CEO Mike de Vere, “Credit unions are our fastest growing customer segment, and I’ll tell you why: Credit unions want to enrich their communities by saying ‘yes’ to more of their members. AI-driven lending helps them do that faster and with more confidence. Credit unions that use Zest software are going to have a major advantage over banks and fintechs.”

The fact that Zest has achieved CUSO status makes it even easier for credit unions and other CUSOs to work with via its status as a trusted participant and partner. Zest recently welcomed GreenState Credit Union, HawaiiUSA Federal Credit Union, Credit Union West, and IH Credit Union to the family of credit unions that are making better decisions with Zest software. Through Zest software, over the next year, its client base will have a combined 10 million members under contract for underwriting, making Zest a trusted option for credit unions.

Bob Birr, VP, Chief Lending Officer at Credit Union West in Glendale, Arizona, commented, “We’re convinced the future of underwriting will be based on machine learning. We looked at a range of machine learning (ML) options, and Zest AI provided the biggest impact in terms of higher funded loan approvals and reduced risk across cards, auto loans, and personal loans. Partners like Zest can help us improve the member and employee lending experience and fulfill our vision of being our members trusted financial services provider for life.”

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