Connecting the dots of a customer journey from the first touchpoint of marketing to the…
Category: Customer Experience
CWT recently launched a new customer experience (CX) platform. This solution shows the customer’s current…
“Customer Loyalty” is often understood as the strong sense of trust and obligation a customer…
Traditionally businesses were fixated on enhancing their products/services to get a better revenue outcome. But…
Radial, an e-commerce technology provider recently collaborated with Quadrant Knowledge Solutions, to explore the subject…
Kitewheel, a leading provider of customer journey orchestration and analytics, has been acquired by CSG®,…
Tata Consultancy Services (TCS) and a large high-speed fiber broadband provider, Converge ICT Solutions Inc.…
A company under the Raya Holding umbrella, Raya Customer Experience (CX), recently announced the launch…
Turning Dreams to Reality: Today, cookies play an important role in personalizing advertisements. The end…
“Data is the new oil”. As organizations are shifting towards customer-centric decisions, the ability to…