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DRUID and Velocity to Develop Conversational AI

Robotic Process Automation, RPA / Process Mining / Conversational AI, Conversational AI Platform, Conversational Platform, Conversational Bot, Conversational UI, Conversational User Interface, Chatbot, Customer Service, Virtual Customer Assisstant, VCA / Value Stream Mapping, VSM / Intelligent Document Processing, IDP
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DRUID, an artificial intelligence (AI) company, has partnered with Milton Keynes-based technology consultancy, Velocity IT, to help existing and prospective customers get the most out of artificial intelligence.

Conversational AI refers to the set of technologies that allow machines to offer one-on-one human-like interactions using messaging and speech. It is used in automated messaging and speech-enabled applications.

Velocity’s CEO Arno van Rooyen said, “By partnering with DRUID, Clients will benefit from best in breed technology supported by experience and know-how to enable and deliver on their long-term investment in conversation-based AI”.

A conversational AI solution’s success depends on its technical prowess and business optimization skills. These organizations offer extensive capabilities in both of these areas, allowing them to align automation strategies with enterprise goals.

The consultancy focuses on client business needs first, since they are process automation consultants. After selecting the most appropriate technologies, they deliver these in an agile, collaborative manner that accelerates time to value.

The partnership between Velocity and DRUID, a specialist AI tech firm, will enable Velocity to offer better business automation services in the future with a platform that is easily integrated with supported backend systems. The DRUID platform extends across 45 languages and includes over 500 pre-programmed conversation skills.

Simona Hurjui, Alliances and Channels Partner Enablement Lead, DRUID, stated, “Velocity represents an enormous potential for expansion in all segments of the conversational AI market. Our virtual assistants will be involved in industries like finance, operations, human resources, sales & marketing, and information technology through their experience and portfolio of various consumers.”

Together, DRUID and Velocity will develop AI solutions that will be able to adapt and respond quickly to customers’ changing needs. They also want to provide customers with more opportunities to provide long-term value.


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