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DRUID Forms First South African Cooperation with Tangent Solutions

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Tangent Solutions, a cutting-edge software, and automation firm, and DRUID, a leader in conversational AI technology for enterprise efficiency, have announced a new strategic alliance.

Simona Hurjui, Alliances and Channels Partner Enablement Lead, DRUID. Said, “We look forward to our partnership with Tangent Solutions to advance our mission and accelerate our long-term growth strategy. DRUID and Tangent Solutions share a culture centered around innovation, people, communities, and the customers we serve. The synergies between our companies are proximate and compelling. We are uniquely positioned to make conversational AI known all over the world while delivering significant value for our shareholders.”

It is the first time DRUID has partnered with a company in South Africa. Tangent Solutions will be able to provide optimized services in the automation arena because of this new agreement, by designing and deploying multichannel AI-powered chatbots in a matter of days and connecting them to any business system via APIs, ODBC, or RPA, providing end-to-end automation.

Glen Ansell, Intelligent Automation Practice Lead at Tangent Solutions, said, “DRUID, coupled with our Robotics offering, brings a new paradigm of customer experience and service through omnichannel text and voice interactions. Historically built in a linear non-dynamic way, this integrated communication platform is well-positioned to enhance user experience, improve quality and boost engagement for our customers.”

The partnership also involves extra certification of Tangent’s highly qualified and certified RPA developers to enable optimal implementation and support. Tangent Solutions, an UiPath Gold and USN partner, will be able to improve their capacity to bring hyper-automation to enterprise customers, revolutionizing business processes, optimizing customer interactions, lowering costs, and enabling consistency across enterprises, thanks to this new project.

Tangent Solution. a division of Jurumani Solutions (Pty) Ltd, is a youthful and enthusiastic firm that takes a disruptive and inventive approach to digital transformation, from software design to intelligent automation and cloud computing.
Technology, methods, and techniques are used by the organization to make it simple to generate high-quality items. Tangent Solutions, an UiPath Gold Partner and the continent’s leading RPA partner, harnesses the power of Intelligent Automation to support clients strategically and operationally as they face the most pressing challenges posed by a rapidly evolving sector.

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