About Us

Guidewire Marketplace App Enhances Customer Communication Through GhostDraft

Customer Experience (CX), Customer Service, Customer Engagement, Customer Experience Management (CEM), Customer Relationship Management (CRM), Customer Communication Management (CCM), Customer Data Platform (CDP), Customer Journey Mapping (CJM), Customer Journey, Loyalty Technology, Personalization Engines, Voice of Customer Platforms, Digital Transformation, Customer Experience News, CX News
A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

Guidewire, end-to-end customer communications, and a digital experience platform provider, GhostDraft have announced that GhostDraft’s Ready for Guidewire validated accelerator is now available in the Guidewire Marketplace.

Becky Mattick, Vice President, Global Solution Alliances, Guidewire, said, “We congratulate GhostDraft on the release of its new app for PolicyCenter. GhostDraft’s technology frees up valuable time for insurers’ IT employees to focus on other essential projects, while empowering non-technical users to manage personalized omnichannel documents at scale. We are excited to offer these benefits and the value they provide to our shared customers through GhostDraft’s app.”

GhostDraft gives non-technical users authoring control over policy documents, allowing insurers to offer omnichannel communications to policyholders. Insurers may quickly develop bespoke manuscript endorsements right within PolicyCenter using GhostDraft’s Intuitive Customer Communications Management acceleration. Users can create manuscript endorsements in a Microsoft Word-like environment, allowing them to keep consistent formatting and speed up the manuscripting process.

Angie Winn, VP of Business Development and Alliances, GhostDraft said, “GhostDraft and Guidewire both share a rich history of successful implementations, deep domain experience, and a commitment to delivering quality software and services to the insurance industry. Integrating our technology with PolicyCenter will help our shared customers build lasting relationships with their policyholders while increasing their efficiency and agility.”

A GhostDraft template can be customized and reused over and over for the entire document, ensuring brand consistency and compliance. With over ten lines of pre-configured ISO templates, users can accelerate their speed to market, and insurers can easily keep up with ISO updates in real time.


Recent News