A leading enterprise software developer offering artificial intelligence (AI) solutions in the insurance industry, Gradient AI, announced that it has teamed up with Spear Technologies to integrate its state-of-the-art AI solutions with SpearClaims. Spear Technologies’ enterprise claims management system for properties and casualties.
Stan Smith, founder, and CEO, Gradient AI, said, “Gradient AI’s technology is disrupting claims management with its powerful intelligent automation, performance, and analytics all in one solution. These capabilities enable claim managers to triage incoming claims, decrease processing times and reduce the costs of claims. We’re excited about integrating our solution with Spear’s claims management system as this will facilitate improved decision-making, faster responses, and measurable improvements for our mutual clients.”
Increasingly, insurance providers are looking for ways to improve their claims management processes in order to achieve greater efficiency and deliver exceptional customer service. It is imperative that claim professionals have the most precise and accurate data to determine which claims can be automated and which require further triage and closer examination by experienced adjusters.
In addition to workers’ compensation, SpearClaims provides an integrated claims management system for handling auto, homeowners, and commercial insurance claims. Increasing speed, accuracy, and efficiency will be possible through the agreement with Gradient AI. By assessing policy risks more precisely, streamlining processes, and reducing claim expenses, the integrated offering improves customer experiences and makes insurance companies’ bottom lines healthier.