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Raya Launches an Accelerator For Startups Focused on CX

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A company under the Raya Holding umbrella, Raya Customer Experience (CX), recently announced the launch of its first Corporate Accelerator program, Raya FutureTECH, powered by the venture development company Openner.

Ahmed Refky, CEO of Raya CX, said, “We are thrilled to announce the launch of Raya FutureTech in parallel with Raya CX’s new vision, which aims at encouraging and enabling more digital transformation and fueling innovation. We started from the comprehensive development of our internal operations, increasing the share of technology, and activating more solutions to revolutionize the customer experience, and now we continue this journey by launching a startup accelerator that supports emerging technology startups and stimulates innovation, in addition to enhancing cooperation between tech corporations such as Raya CX and the startup landscape.”

He also added that the collaboration with Openner will help in achieving the accelerator’s goals through co-investment, designing the best selection criteria for the participating companies, and providing well-rounded hands-on support to the future founders.

Raya FutureTECH will support early-stage startups with solutions to customer experience problems spanning all industries with minimally viable products. The accelerator is positioned to implement CX best practices to keep up with evolving customer expectations in digital-oriented industries through innovation and transformation of Raya CX’s services and solutions.

Furthermore, the accelerator offers startups and their founder’s hands-on design sprints, technology support, and tailored growth plans, guided by Openner’s experienced team. A Raya team has also been assigned to work hand-in-hand with participating startups to facilitate more cooperation between Raya’s stakeholders and the founders.

Raya Holding’s Head of Venture Investments, Mohamed Nazir stated that “The goal of establishing FutureTECH is to power tech startups and fuel entrepreneurship in the Egyptian Market. We are looking to welcome the founders that have a vision on how to contribute to the improvement of customer experience across all industries. The program comprises all the tools and workshops needed for these startups to scale their businesses in addition to the investment that will enable the application of this knowledge turning it into a tangible outcome.”

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