South Korea will unveil a strategy to assist the government in accelerating the deployment of robot process automation systems specialized in simple and repetitive operations such as punching numbers into spreadsheets and sorting data by categories.

Lee Dong-ok, director of the ministry’s innovative planning bureau, said, “Ultimately, we will try to provide better public services to citizens through the adoption of RPA solutions that will increase the accuracy and speed of work so that the government can deploy saved time and manpower to more important and high-value tasks.”

As a key component for digital transformation, robotic process automation (RPA) solutions are said to be a key component for automating and digitizing old-fashioned businesses that used to rely on paperwork and manually entered data into a more convenient and digitalized one.

RPA solutions are primarily used in offices to increase the productivity of human workers. South Korea’s retail giant Shinsegae stated that its RPA solution improved quality management process accuracy and speed for Shinsegae’s online shopping mall in December 2021.

On February 9, the Ministry of the Interior and Safety will host a conference to which 500 people from over 200 government institutes, organizations, and administrative bodies will be invited to promote the use of RPA solutions to improve work productivity and minimize working time. Organizations interested in implementing RPA solutions will be able to get consultancy, education, and training from the ministry.