As part of its managed IT services, Zenoss announced that Scrubs & Beyond (S&B), a global supplier of health care apparel in the United States, has selected ADCom Solutions to provide managed IT services.
Nathan Butterhorn, senior manager of information technology at Scrubs & Beyond, said, “We consider ADCom and Zenoss strong strategic partners of S&B. Following the completion of the project, we reduced trouble tickets received from stores by more than 70%, and the ADCom team continues to work closely with our internal team to ensure our IT infrastructure is always running smoothly.”
AdCom provided S&B with new VoIP phones, broadband aggregation, and LTE backup through its digital transformation as part of its digital transformation.
After that, ADCom converted S&B to the Zenoss-powered VEEUE platform. Since then, the organization has seen substantial infrastructural enhancements that have benefited business results. S&B uses the VEEUE platform to monitor infrastructure health, get warnings, automate issue management, and analyze historical data.
Greg Stock, CEO of Zenoss, said, “We’re thrilled to be a part of S&B’s digital transformation journey. They have a relentless focus on their customers, and we are honored to have their trust as they continue to innovate, offer new and unique products, and set the standard for great customer service.”
Zenoss Cloud, an AI-driven full-stack monitoring platform that powers the ADCom VEEUE platform, is the premier AI-driven full-stack monitoring platform that streams all machine data, enabling the emergence of context for preventing service failures in complex, modern IT systems. Zenoss Cloud uses the most advanced machine learning (ML) and real-time analytics to enable businesses to scale and adapt to their evolving requirements.
