Conversational AI solutions firm, Spitch.ai, declares its entry into the U.S. with its recent omnichannel solution that incorporates Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning (ML). The launch was announced after the firm achieved growth of over 400% over a year and completed a funding round in 2021. The user-friendly platform is also able to cater unique customer needs.
The genuine omnichannel potential of Spitch.ai can be displayed using the recent technological enhancements. The adaptable end-to-end AI system works smoothly with the current infrastructure. Companies of all sizes use AI through Virtual Assistants for text and voice, Speech Analytics and Voice Biometrics, Knowledge Bases, Chat Platforms, and more because of its robust, inexpensive, and rapid time to market.
“We are thrilled to announce our official launch in the U.S. market following several years of positive growth, strategic partnerships, increased funding, and our expanding customer base. Our agile approach and reliable omnichannel solution proven throughout Europe will prove to be beneficial for our existing and future U.S. customers, “said Alexey Popov, CEO of Spitch.ai.
The features, including voice biometrics, full-stack conversational technologies, Swiss precision, and reliability, make Spitch.ai completely different from its contenders in the business world. The basis for privacy and security is created through a broad set of tools, out-of-the-box (OOTB) models through low-code, no-code capabilities, and a wide range of analytics features supporting on-premises, cloud, and hybrid implementations.
The technology is developed and maintained with the help of experts in the sector, focusing on customer experience enhancement through an overall reduction in cost, risk management, fraud, and compliance. With a wide range of customers across different sectors, Spitch.ai was able to manage around 50 million end-user interactions in the past year.