CWT recently launched a new customer experience (CX) platform. This solution shows the customer’s current…
Tag: Customer Communication Managment (CCM)
Five9 and Clarabridge announce a revolutionary partnership bringing industry-leading conversation intelligence to the contact center.…
Kitewheel, a leading provider of customer journey orchestration and analytics, has been acquired by CSG®,…
Tata Consultancy Services (TCS) and a large high-speed fiber broadband provider, Converge ICT Solutions Inc.…
A company under the Raya Holding umbrella, Raya Customer Experience (CX), recently announced the launch…
The award-winning gaming operations and loyalty technology provider, House Advantage, announced the launch of the…
Creditas Solutions announced a partnership with HDFC Bank to offer its loan and credit card…
Merkle, the data powerhouse within Dentsu International, announced that it has acquired LiveArea, a commerce…
TWID is a rewards-based payment network, announced that it has secured $2.5 million in funding…
Kindred Group plc aka Kindred announced that it has signed an agreement to acquire a…