A global leader in customer data infrastructure, mParticle, recently announced the acquisition of a customer…
Tag: Customer Experience Improvement
A leading customer relationship management (CRM)-connected omnichannel contact center, Playvox recently announced that TravelPerk, a…
Eversource signs a mobile communication agreement with LINK Mobility (LINK) that will provide them with…
Actifai, an AI software-as-a-service provider for cable and telecom companies has teamed with, Cincinnati Bell,…
A global leader in customer experience (CX) technology and services for end-to-end CX solutions, TTEC…
Businesses use customer experience management systems to manage their interactions with customers, including current and…
Pointillist and Exceed.ai have been acquired by Genesys, a global leader in customer experience (CX)…
Pegasystems, a software company that shatters business complexity, released Next-Best-Action Customer Journeys, new ways to…
LumApps, a market leader in the Employee Experience Platform market, and Coveo, a market leader…
Khoros, a pioneer in customer engagement software and services, and Opal have expanded their cooperation…