Introduction- Any organization’s strategy must include customer interaction as a key component, especially in light…
Tag: Omnichannel Customer Engagement
One of the largest independent customer data platforms, mParticle, has announced its selection by Danish…
Faye has acquired Mastersolve, Inc.’s customer relationship management (CRM) and customer experience (CX) practice to…
SALESmanago, a provider of customer data platforms (CDPs) and marketing automation solutions, has released its…
In the APAC area, ADA is officially a WhatsApp Business Solution Provider (BSP). ADA will…
Leading providers of customer experience (CX) software, VHT announced that its Mindful advanced queuing technology…
Raqmiyat, a leading system integrator and provider of Digital Transformation solutions and services, has announced…
The Cyara Accelerator is now accessible on Genesys AppFoundry, a dedicated marketplace focused on customer…
One IFC building, Seoul, hosted the announcement about Deloitte Korea Group, including Deloitte Anjin Accounting…
Lightspeed Commerce Inc., a commerce platform for global merchants to streamline, expand, and deliver great customer experiences,…