Vetsource, a pet health company that offers innovative pharmacy, technology, and business services, has expanded its portfolio of customer solutions to include data and insights, as well as client engagement.
Kurt Green, Vetsource CEO, said, “As the veterinary market has evolved, we’ve recognized the need to expand our solution set to help our customers engage with their clients in meaningful ways and leverage data to improve compliance rates and revenue. These services are a natural complement to our prescription management solution.”
Vetsource has augmented its resources to help its veterinary practice, industry, and retail customers bring a competitive and personalized experience for their clients. Vetsource was previously focused solely on the home delivery of prescription and non-prescription items on behalf of veterinary practices. Vetsource invested in two companies – VetSuccess and Vet2Pet – as part of a long-term way to satisfy the requirements of the clients, and ultimately pet owners.
Dr. Stacee Santi, Managing Director of Vet2Pet, Said, “Joining Vetsource will help us achieve the dream we’ve had for Vet2Pet since its inception. Veterinarians will now have access to sophisticated software that elevates the client experience, improves team efficiency, and helps practices retain their pharmacies. This is a win for everyone.”
VetSuccess, as the industry’s foremost data expert, provides veterinary practices with performance reports, dashboards, and data services, as well as robust analytics and quantitative veterinary insights to industry partners. Customers can gain a deeper understanding of business performance, uncover actionable insights, and help demonstrate choices that maximize daily operations with these interactive and user-friendly solutions.
Vet2Pet is the only client connection system and app in veterinary medicine that can be customized. Appointment management, pharmacy refills, two-way chatting and texting, reminders, and rewards programs make it simple for practices and pet owners to communicate, increase practise revenue, and save staff an average of three hours per day on the phone.